Privacy policy
Privacy is an important aspect of our interactions, and we want our users to be informed about the use of our website. You can see below the type of personal data we collect and to what purposes we used that data.
Personal data may refer to any information related to a person that can lead to the identification of that person: name, ID number, location, IP, information collected through cookies or the device used to access the website.
Prior to using the personal data, we took the necessary technical measures so you may provide us with an informed consent.
I. Personal data protection
We make personal data protection a priority, therefore we will use your personal data for the exclusive purposes disclosed in this document – both on our website and on third party platforms that we use to promote our products (such as Facebook, Google, Instagram, Mailchimp, Linkedin etc.).
II. Giving consent for the processing of personal data
Prior to submitting your order, we request your consent regarding the purposes for which you agree to have your personal data processed, through a consent form. This form informs you on the purposes for which your personal data is being processed.
III. Using personal data
Using personal data is done exclusively with your consent, and for the purposes mentioned below.
IV. Types of personal data we process. Purposes for processing
1. Email
If you’ve provided us with your email address, we will use it to send you information about our products, or about our sales and marketing related campaigns.
2. Phone number
If you’ve provided us with your phone number, we will use to contact you when we need to confirm an order you submitted, when we need to clarify certain details about your order, or when we need to deliver your order. If you enrolled in one of our events, we will use your phone number to inform you about that event (confirmation, logistics etc.).
3. Name and surname
If you’ve provided us with your name, we will use it to customize the messages we send you.
4. Address
If you’ve provided us with your address and you submitted an order on our website, we will use your address to deliver the products you ordered.
5. Invoice details
If you’ve provided us with your invoice details (Tax ID, Trade Registry registration number, address, bank account, bank name, name and position of the legal representative), we will use them to invoice you following a placed order.
6. Position in the company
If you’ve provided us with information regarding your position in the company, we will use this information to customize the emails we send you.
7. Name of your company
If you’ve provided us with the name of your company, we will use it for invoicing purposes following a placed order.
8. Information about your device, IP, or browser
We will use this information to better understand the way you browse our website, in order to make it more user-friendly.
9. Sharing personal data with third parties
We have not and will not sell or give away your personal data to third parties. Your data security is important to us - the only third parties with whom we share your personal data are partners that help us provide an outsourced service (i.e. the delivery company will receive the information required to deliver your order). These partners are committed o confidentiality clauses and similar levels of data protection through contractual agreement. In certain cases provided by legislation or based on a motivated request by a state institution, we may be required to disclose your personal data.
10. Using personal data for marketing purposes
If you’ve provided us with your consent and email address through newsletter subscription, we will email you in order to inform you about our products and other information we publish on our website.
If you wish to unsubscribe from our newsletter, you can do so anytime: (1) by clicking the Unsubscribe link included in the newsletter you have received, or (2) by emailing us at office@biodeck.ro to inform us about your intention to unsubscribe. We will make sure your request in implemented in maximum 48 hours from receiving your request.
11. Targeting through advertising or online marketing
Our advertising campaigns use platforms like Facebook or Google. These platforms allow us to target messages based on demographics (location, gender, age etc.) or interests. Both Facebook and Google both comply with personal data protection legislation. Following your interest in our company, you may be targeted on these advertising platforms or in Google’s network of partners.
If in the course of our activity we will find it necessary to collect more personal data, other than what was previously mentioned, we will request your consent.
V. Duration of personal data processing
Your personal data is being processed for an unlimited period of time that is defined exclusively by the amount of time required to fulfill the purpose for which the data is being processed.
VI. Rights of Users
According to the legal provisions that are applicable in regards to personal data protection, we hereby inform you about your rights in relation to the personal data we process:
1. The right to be informed
You have the right to be informed about the collection and usage of your personal data – you can send us questions regarding how we process your personal data at any given time.
2. The right of access
You have the right to request a copy of your processed personal data – you can request information about the type of personal data we process at any given time.
3. The right to rectification
You have the right to request what we rectify the personal data we store – you can request this rectification, if the data is incorrect or has changed, at any given time.
4. The right to erasure
You have the right to request your personal data to be deleted – you can request erasure of your processed personal data at any given time.
5. The right to unsubscribe
You have the right to unsubscribe from our newsletter at any given time.
6. The right to object
You have the right to object and pursue a legal complaint, with the competent bodies (authorities).
If you have any questions about the collection and use of personal data, please email us at office@biodeck.ro.
VII. Contact us to request a GDPR report
You can contact us by email, at office@biodeck.ro, or by using the contact information provided on our website, on the Contact page.
VIII. Use of cookies
A cookie is a small file made of letters and numbers that are stored on a device that connects to the Internet. Cookies are installed through a request sent to a browser by a server; it does not contain software programs, viruses or spyware, and cannot access the information stored on the users hardware.
Our website uses cookies. By accessing this link you can edit the consent you’ve given to accept cookies.
IX. Cookie policy
Management agreement
When you access a website, the website can collect or store information through your browser, most often through cookies. Usually, the information collected is used to improve how the website works (information about browser, device, preferences or personal information). This information provides you with a customized navigation experience, without identifying who you are. To respect your right to privacy, you can allow only certain cookies to be collected, by selecting them from the below menu. If you decide to block certain cookies, please keep in mind that this might impact the quality of your experience on our website.
Essential cookies
These cookies are required for the website to function, and we cannot deactivate them. They are usually active in response to a request you have made (i.e. completing a form). You can use your browser’s settings to block these cookies, but keep in mind that this might impact how certain modules of our website function.
Performance cookies
These cookies help us to improve the performance of our website, and to collect information about website traffic. All the information we collect through these cookies is clustered and anonymous. If you decide to block these cookies, we will have no information about your visit on our website.
Marketing cookies
These cookies can be used by our partners to observe your interests profile, and to serve you ads when you navigate on other websites. They do so by identifying your browser and navigation device, and not by collecting personal data.
