It’s important to us that you receive your order as soon as possible, so we will do everything we can to make its delivery a priority.

Our orders are sent by DPD courier, and the shipping fee is 5 euros. If you prefer another courier, please write to us.

Your order will be delivered in the next 3 working days (excluding holidays).

Please make sure your package is intact while the courier is present. If your package is damaged in any way, please acknowledge this by writing a report of the damages in the presence of the courier. Subsequent complaints will not be taken into account.

If you have any suggestions that may help us improve our service, please send them at office@biodeck.ro.

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